I wanted you all to know how much your extra effort meant to us. We determined to buy a pressure washer from Columbia Basin Hotsy because they are local and the price was close. Then Dan paid us a visit and took the time to look over our facility as well as look at our existing pressure washers. Your team also found us an ugly duckling washer to meet our needs at our Port Warehouse. When it came time to order, neither Hotsy or Landa put in much effort to solve the portability challenges we saw with their units. The “Viking Team” thought outside the box and solved our issues in a timely manner. In short, you earned our business with your can do attitude.
George A. Condie | Quality Assurance Manager |Cascade Specialties, Inc
Jacksons Food Stores and Jackson Oil began doing business with Viking Industrial Systems about 10 years ago. They service our high pressure cleaning equipment and also provide chemicals for washing our trucks. their service is fast and accurate. Parts and chemicals are always available. I have visited their 17,000 sq.ft. facility in Caldwell. It is well stocked, organized, and clean.
We have recently began using the Hydro Tek stationary pressure washer, flood recovery, and concrete cleaning equipment distributed by Viking Industrial. This equipment is far better than we were previously using for roughly the same cost. Rod Caprai came through when I challenged him to design a better "built in" system for our convenience stores. They have serviced and repaired many different brands of equipment for us over the years and have never been stumped. I highly recommend Viking Industrial for American made pressure cleaning equipment.
Jack Davis, Vice President of Construction
Jacksons (click here to see original letter)
We recently had our building tagged with graffiti. I did not want to just paint over the graffiti because it would not have matched the existing natural building color. So I started searching the internet for a product that would remove graffiti paint. I found the web page for Taginator. I read everything that I could about this product and determined that this was the product I was going to try.
I purchased 3 gallons of the product from you and went to work. I am amazed by this product. It dissolved paint. All I had to do is pressure wash it away. I am very impressed with this product, and I hope you will share my success with this product with others that have been attacked by graffiti.
Rod Peterson, Manager
Ken's Loan & Jewelry (click here to see original letter)
Your company's response to my "urgent" requests have always been more prompt than I had a right to expect. Your pricing has always been fair, which makes me a "repeat" customer when I need service or equipment that you market.
The new Clean Burn heater is working good and does what you said it would do.
Thanks for the professional manner you and your staff performed to fulfill my needs. I'm a Viking "fan!"
Lyle Pearson Co. has been a customer of Viking Industrial Systems for many years. We have bought several waste oil heaters over the years. Great products with great service. Rod is easy to work with and goes the extra mile for his customers. I would recommend Viking Industrial.
Chris Simmons, Lyle Pearson Co.
Parts and Service Director
Mercedes Benz, Porsche, Acura, Land Rover Jaguar, Volvo, Sprinter
I have worked for Top Air for 20 years. After 15 years we replaced our old steam cleaner, which we had purchased from Viking Industrial. It had no major problems. It was used every day by a number of people over the years in a very harsh environment. Viking Industrial’s service is outstanding. We purchased our new one from Rod. I wouldn’t deal with anyone else.
Rick Stutheit, Shop Forman Top Air
Frasier Transport Inc. has been a customer of Viking Industrial Systems for the past 10 years. During this time we have purchased two Clean Burn oil burning systems and three Whitco hot washers. In the spring of 2010 we decided to upgrade our 8 year old burner with a larger model. Vikings continued maintenance and service plan keeps our equipment in top running order. Their customer service exceeds beyond industry standards. Their competent service engineers and personnel are willing, helpful and always have the parts we need on hand. In the fast paced world of e-trade, it's nice to find a local company with customer service as a priority. Viking Industrial personifies professionalism and ethics in all their business dealings. Frasier Transport Inc. is proud to recommend Viking Industrial to all our friends and colleagues.
Frasier Transport Inc.
Valley Paving & Asphalt, Inc. has been doing business with Viking since 1999. In the past 12 years we have experienced outstanding service with experienced and knowledgeable personnel. As in any business we can not afford to be down and Viking’s response time is above and beyond what any other company will give you, making sure that we are back in operation with very minimal down time. We would highly recommend Viking for their professional and outstanding service they provide to their customers.
Valley Paving & Asphalt, Inc.
Viking Industrial Systems excels in a number of areas. They are always looking out for the customer and it shows through their honesty, after hour service, over the phone help, and good pricing. I also know that when I go into the shop or call in, they will always be able to find me the right part.
Pat Gardner, from Advanced Hood Cleaning
Hi. My name is Shane Crane. I am the Manager of Bruneel Tire Factory in Meridian ID. I have been a customer of Viking Industrial Systems for about 10 years now. We have purchased waste oil furnaces, power washers and most recently a parts washer. We choose Viking for our needs because of the quality of their products as well as their service. When Rod says, "I'll have a tech there in the morning," it always happens. Their techs are very thorough and always explain what they will do to repair. I would recommend Viking Industrial to anyone!
I purchased a Clean Burn waste oil furnace from Rod at Viking Industrial Systems in January of 2011. My heating bill went from $400.00 in January to $0 in February. I was able to recycle many gallons of waste oil that we previously had to have hauled off by a disposal company. The crew at Viking came out the same week I ordered the furnace and had me up and running in one day. I would highly recommend Rod Caprai and the crew at Viking Industrial Systems.
Joe Cheatham – Owner
North Verde Auto Salvage, LLC
Clay Peak Landfill has had the opportunity to deal with Viking Industrial Systems for several years now and we have always found them pleasant to deal with.
The staff at Viking Industrial is very professional, courteous, and personable. they are all easy to deal with and handle all of Clay Peak Landfill needs effectively and efficiently.
The service department is always prompt in coming to our place of business for repairs. Any parts needed are usually on the truck when they come out. If the part has to be ordered it is in a timely manner. The service department is knowledgeable and when the work is done it is done right and there are no call backs on equipment not fixed properly.
I would highly recommend this company to anyone that may need their services.
Clay Peak Landfill
I confirm that I have dealt with Viking Industrial Systems since the 1990's, during which time they have provided my business with excellent support in the areas of recommending, selling, and the maintenance of the pressure washer used for my trucking company.
I can confidently recommend Viking Industrial Systems as a solid and reliable supplier, and experts in their field.
Felix Anchustegui, owner
Felix Anchustegui Trucking, Inc.
Man I like this pressure washer. It is really top of the line. The ease of opperation and protective feature - you can turn it lose with anyone. It cleans like no other washer I have used and the sales people and crew are very helpful.
Mike Houston, Houston Farms
Sanitation's favorite toy! Our floors have never been cleaner.
George Condie, Cascade Specialties, Inc.
Additional Service Areas include: Pressure Washers Boise Idaho, Pressure Washers Portland Oregon